Terms & conditions

Last updated: 31 October 2026

Seller and scope

These terms apply to direct purchases from Sayad Zaifi, trading as Incredible Lab. Contact: izstore044@gmail.com. The direct store is currently pre-launch and cannot accept orders yet. The delivery method and maximum delivery time will be published before checkout opens.

Products, prices and orders

We sell downloadable plugin software licenses. Review the product’s features, supported operating system, supported Adobe application/version, device allowance and price before purchase. Prices are displayed in INR. The final checkout must disclose the total payable amount and any applicable tax before you pay. A saved price change applies to new checkouts; an existing order keeps the amount recorded when it was created.

An order is fulfilled only after payment is verified. Payment authorization alone does not mean the product has been delivered. If a pricing or availability error affects an order, we will contact you and obtain agreement to any change or refund the unfulfilled purchase rather than increase the charge without consent.

Software license

A purchase gives you a non-exclusive license to use the purchased plugin on the number of devices stated at purchase; ownership of the software and intellectual property is not transferred. Do not share, resell or publicly distribute license keys or software builds. Transfer or resale rights, if separately offered, must be agreed with the seller. Do not bypass activation or device restrictions. Nothing in this clause removes rights that applicable law does not allow us to restrict.

Individual and organization licenses

Personal, Dual and Studio Dual Bundle plans are individual licenses for one named person, not company, team or employee licenses. A device allowance is not a user allowance: a Dual plan permits the same individual to activate the relevant plugin on two computers; it does not permit two employees to share the license. The Studio Dual Bundle includes a separate two-computer allowance for IZ Shelf and IZ Organize Pro, for the same individual.

An individual license may be used by an independent creator or freelancer working in their own capacity, including to produce paid client deliverables, provided only that licensed individual operates the plugin and no plugin copy, key or activation is supplied to the client. This does not grant an organization the right to deploy or use the plugin in its internal operations.

Use by or on behalf of a company, agency, studio, institution or other organization in its internal operations requires our prior written organization license, even if only one employee uses the plugin. This includes employer-directed employee use, shared workstations, centrally deployed installations, pooled keys, and use across employees or contractors acting as part of the organization’s workforce. An individual purchase or reimbursement does not itself grant organization rights. Do not share, rotate or reassign an individual key among team members to avoid purchasing the appropriate license.

For organization use, contact izstore044@gmail.com before deployment. We can agree customized pricing, authorized users, device allowances, key arrangements, reassignment rules and support in a separate written agreement. For example, a 15-employee deployment needs an expressly agreed team license; an individual Dual plan or bundle does not cover it. A quotation or inquiry alone does not authorize use. A signed or otherwise validly accepted organization agreement takes priority where it expressly differs from these license provisions.

Unauthorized use and enforcement

Organization use without the required written permission, key sharing, activation circumvention, or use beyond the agreed user or device allowance is outside the license grant and may constitute a material breach. Whether any conduct also constitutes copyright infringement depends on the facts and applicable law; a suspected breach is not an automatic finding of infringement or liability.

Where we have reasonable grounds to suspect unauthorized use, we may contact the purchaser or organization with the reasons and request relevant license or deployment information reasonably needed to assess compliance. We do not claim unrestricted access to your computers, projects, client files or internal systems. Information supplied for a compliance inquiry is handled under our Privacy Policy.

Where practicable, we will provide written notice and at least 14 calendar days to respond and resolve a remediable breach by stopping unauthorized use or agreeing an appropriate organization license. We may suspend affected activations sooner where reasonably necessary to address key theft, deliberate circumvention, unauthorized distribution or ongoing serious misuse, subject to applicable law. If a material breach remains unresolved, we may terminate the affected license and require the unauthorized use to stop. These measures do not authorize deletion of your project files or override mandatory consumer rights.

Unauthorized company or organization use may result in a formal legal notice and, where legally justified, appropriate legal proceedings. We reserve the right to seek remedies available under applicable contract or intellectual-property law, including an injunction, proven damages or other relief that a competent court may award. No automatic fine, predetermined penalty, criminal liability or guaranteed recovery of legal costs is created by these terms. Any costs or compensation must be agreed lawfully or awarded as permitted by law.

These organization-use provisions apply to future direct purchases and new license agreements presented with these terms. Existing customers retain the rights granted under the terms applicable to their original purchase, including purchases made through Gumroad, unless a valid subsequent agreement changes them. The free Lite edition remains subject to the license terms actually supplied with that edition; this website update alone does not retrospectively replace those terms.

Device activation and updates

An internet connection is required for activation and periodic license checks. Existing plugin services can issue time-limited offline leases. Releasing a device allows it to be activated again under the product’s supported device policy. Updates and compatibility depend on the published product and release information; a one-time purchase does not promise every future major upgrade or compatibility with all future Adobe releases.

Delivery, support and refunds

The Digital Delivery and Refund policies form part of the purchase terms. Direct purchases have a 7-calendar-day refund request window, with separate remedies for faults, misdescription, non-delivery and duplicate charges. Full refunds revoke the affected license. You should keep your receipt and license private. Use the Contact page for order and technical support.

Fair use and liability

Use the plugins lawfully and keep appropriate backups of your projects. We do not exclude liability or consumer rights that cannot lawfully be excluded, including remedies for faulty or misdescribed products. Any issue should first be raised through support so that we can investigate and offer a suitable remedy.

Third parties

Adobe applications are supplied separately by Adobe. Adobe trademarks belong to Adobe; we are an independent developer. Payment services are supplied by the payment provider under its applicable terms. Orders made through Gumroad or another platform retain their original purchase terms and payment/refund channel.

Changes and complaints

We may update product information and these terms for future orders. Changes will not retrospectively remove rights attached to completed purchases. Contact izstore044@gmail.com to raise a complaint. Applicable mandatory consumer rights and available legal remedies remain unaffected.